Terms of Service for Apollo Energy, LLC

Effective Date: August 8, 2026

Last Updated: August 8, 2026


Welcome to https://www.goapolloenergy.com (the “Site”). This Site is operated by Apollo Energy, LLC (“we,” “us,” or “our”). By using this Site or any of our services, including requesting quotes, scheduling consultations or inspections, messaging, subscribing to a monitoring or maintenance plan, or engaging us for solar, battery storage, electrical, generator, or related energy services, you agree to the following Terms of Service. If you do not agree to these Terms, please do not use our website or services.

SERVICES OFFERED

Apollo Energy, LLC provides solar, battery storage, electrical, and energy-system services, which may include:

  • Residential and commercial solar design and installation

  • Architecturally integrated, roof-mounted, and off-grid solar systems

  • Solar system sizing, energy modeling, removal and reinstallation, inspections, monitoring, maintenance, and repairs

  • Battery backup, energy storage, whole-home backup, and related system design and installation

  • Standby generator design, installation, integration, and support

  • Electrical design-build services, smart electrical panels, energy monitoring, main panel upgrades, service upgrades, and EV charger installation

  • Warranty claim support, equipment troubleshooting, and ongoing service

  • Apollo+ or other monitoring, maintenance, and service-plan offerings where available

  • Consultations, site visits, quotes, project coordination, and related support

We reserve the right to refuse service, modify or discontinue offerings, or deny access to any user, at our discretion.

For any paid project, quote, proposal, invoice, subscription, service plan, warranty document, or separate written service agreement, the more specific written agreement will control to the extent of any conflict with these Terms.

CONSULTATION, INSPECTION, AND BOOKING

All consultation requests, quote requests, inspection requests, and bookings made through our Site, forms, or scheduling tools are subject to availability and confirmation. Apollo Energy, LLC reserves the right to cancel, modify, or reschedule appointments with or without notice in the event of emergencies, weather issues, access limitations, staffing conflicts, site conditions, permitting or utility delays, supplier delays, or other unforeseen circumstances.

Preparation for On-Site Quotes / Services

  • Customers must provide safe and reasonable access to the property where services are requested.

  • Customers should disclose relevant conditions that may affect the quote or work, including obstacles, pets, access restrictions, roof access limitations, utility concerns, electrical or structural concerns, prior damage, hazardous conditions, existing solar or electrical equipment, or system-performance issues.

  • Delays caused by weather, site readiness, hidden conditions, material availability, permitting, utility approvals, interconnection requirements, equipment availability, or customer unavailability may affect scheduling.

PAYMENTS

Payment terms for services, deposits, progress payments, subscriptions, service plans, and final balances will generally be outlined in the applicable quote, proposal, invoice, subscription terms, service-plan document, or service agreement.

Unless otherwise stated in writing:

  • Payments are due according to the payment terms we provide for the applicable project, subscription, or service.

  • Prices, availability, equipment, materials, utility requirements, and timelines are subject to change prior to acceptance of a proposal or quote.

  • Third-party payment services, if used, are subject to the provider’s own terms, conditions, and privacy practices.

  • You agree not to dispute valid charges in bad faith or engage in fraudulent chargebacks.

REFUNDS AND CANCELLATIONS

Unless a separate written agreement states otherwise:

  • Consultation, inspection, or quote cancellations should be made at least 24 hours in advance when possible.

  • Deposits, subscription fees, onboarding fees, or service-plan charges, if any, may be governed by the applicable proposal, invoice, subscription terms, or project agreement.

  • Missed appointments, denied access, unsafe access, or repeated rescheduling may result in delays, rebooking, or additional fees where permitted.

  • Refund requests will be reviewed based on the circumstances, the services performed, equipment or materials ordered, project or subscription stage, and any applicable written agreement.

USER CONDUCT

You agree not to:

  • Use our website or services for any unlawful, fraudulent, or abusive purpose

  • Interfere with or disrupt website functionality

  • Upload, transmit, or distribute malicious code or harmful content

  • Impersonate another person or misrepresent your identity

  • Submit false property, utility, equipment, payment, or project information

  • Harass, threaten, abuse, or endanger our team, contractors, electricians, installers, suppliers, or others in connection with our services

Violation of these Terms may result in suspension or termination of services or access.

INTELLECTUAL PROPERTY

All content on this website, including but not limited to logos, images, graphics, text, service descriptions, project photos, videos, educational materials, and site design elements, is the property of Apollo Energy, LLC or its licensors and is protected under applicable intellectual property laws. You may not reproduce, republish, distribute, modify, or exploit this content without prior written permission.

COMMUNICATIONS

By submitting your phone number, email address, or other contact information through our website, forms, scheduling tools, or other communication channels, you consent to receive communications from Apollo Energy, LLC regarding:

  • Quote requests, inspection requests, and consultation confirmations

  • Appointment reminders and scheduling updates

  • Project, installation, monitoring, maintenance, repair, and other service-related notifications

  • Subscription or service-plan communications, where applicable

  • Customer support and follow-up communications

  • Optional marketing or promotional messages, but only where you have provided the required consent

You may opt out of marketing messages at any time by replying STOP to SMS messages or using the unsubscribe method provided in emails, where applicable.

SMS Compliance Statement

No mobile information, text messaging originator opt-in data, or SMS consent will be shared with third parties or affiliates for their marketing or promotional purposes. Information sharing with contractors or service providers that support customer service, scheduling, communications, messaging delivery, compliance, project operations, system monitoring, or requested services is permitted as needed to provide services. All other use categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except aggregators, carriers, CRM providers, and providers of the text messaging services necessary to deliver messages.

You must be at least 18 years of age to consent to receive SMS messages from Apollo Energy, LLC. By providing your mobile number and opting in, you represent that you are 18 or older.

Message frequency may vary. Message and data rates may apply. For help, reply HELP or contact Apollo Energy, LLC at lbrown@goapolloenergy.com or (801) 941-8602. To opt out, reply STOP.

Carriers, including but not limited to AT&T, T-Mobile, Verizon, and other wireless carriers, are not liable for delayed, undelivered, or misdirected messages. Delivery is not guaranteed and may be affected by network conditions, device settings, or carrier limitations.

SITE CONTENT AND ACCURACY

We strive to provide accurate and current information on our Site regarding services, service areas, equipment, system performance, warranties, subscriptions, utility programs, incentives, and related content. However, we do not warrant that all content is complete, current, or error-free. We reserve the right to correct errors, inaccuracies, or omissions and to change or update information without prior notice.

THIRD-PARTY LINKS AND INTEGRATIONS

Our website may contain links to third-party websites, tools, applications, maps, scheduling platforms, payment or subscription services, equipment manufacturers, utilities, permitting resources, monitoring platforms, or other integrations. These third-party services are not under our control, and we are not responsible for their content, availability, terms, or privacy practices.

DISCLAIMER OF WARRANTIES

This Site and our services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, except as may be expressly stated in a separate written agreement. We do not guarantee uninterrupted access to the Site or that the Site will always be error-free.

To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Apollo Energy, LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to:

  • Use of or inability to use the Site

  • Errors, interruptions, or delays relating to the Site or communications

  • Acts, omissions, or delays of third-party providers or platforms

  • Weather conditions, site conditions, hidden damage, utility or grid issues, access limitations, permitting or interconnection delays, supplier or equipment delays, or other factors outside our reasonable control

  • Service delays, project changes, system performance, warranty issues, subscription matters, or other issues addressed in a separate written quote, proposal, invoice, warranty document, subscription terms, or service agreement

To the fullest extent permitted by law, any liability arising from your use of the Site or services will not exceed the amount you paid to Apollo Energy, LLC for the specific service giving rise to the claim, unless otherwise required by law.

INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Apollo Energy, LLC and its owners, employees, contractors, electricians, installers, affiliates, agents, and representatives from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Site or services, your violation of these Terms, your violation of any rights of another party, or inaccurate information you provide in connection with a property, utility account, energy system, payment, subscription, project, or service request.

MODIFICATIONS

We reserve the right to modify or update these Terms at any time. Continued use of the Site or our services after updated Terms are posted constitutes acceptance of those changes. We will update the effective or last updated date to reflect material revisions.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law rules. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Utah, unless otherwise required by applicable law.

SEVERABILITY

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision shall be deemed severed, and the remaining provisions shall remain in full force and effect.

ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Apollo Energy, LLC regarding your use of the Site, except that any separate quote, proposal, invoice, warranty document, subscription terms, service-plan document, or written service agreement for a project or service will govern that project or service to the extent applicable.

CONTACT INFORMATION

Apollo Energy, LLC

Website: https://www.goapolloenergy.com

Email: lbrown@goapolloenergy.com

Phone: (801) 941-8602

Business Address: 833 W 4000 N, Ogden, Utah 84414